As a retail banking professional you will be providing financial services related to credit, deposit, and money management to general public including individuals and families.
Professionals working in retail banks deal with matters related to deposits made by customers in savings accounts and fixed deposits and offering of credit to customers in the form of loans, mortgages and credit cards. They are also involved in providing money management facilities to customers through checking accounts, debit cards and online banking.
You can take any stream at +2 level for choosing a career in banking. However choosing the commerce stream may give you a better insight into the career area.
A bachelor’s degree of duration 3 to 4 yrs, in any discipline is the eligibility requirement for appearing in the banking service recruitment examinations. Taking BCom/BBA or BMS may make it easier for you to take up higher studies in the field.
For taking up higher career positions in retail banking it is advisable to take a Master’s degree in management with specialisation in Banking & Finance. This is generally of 1 to 2 yrs duration.
Some Private banks have tie ups with management institutes to enrol candidates who qualify in their recruitment tests, for a full time MBA (Banking and Finance program)
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Retail managers need to be flexible to adapt to changes quickly in short and long terms with respect to the changes in rules and possibilities.
It's Important for retail managers to have commercial awareness based on different business situations to effectively utilize their expertise.
Verbal and written communication skills are pretty vital for retail bankers as they have to deal with a number of customers on a daily basis for service.
As Retail bankers need to convey the needs of analysing information, identifying problems and making decisions on different schemes and policies to the customers analytical skills will come in handy.
Numbers will be a significant part in the daily life of banker.The ability to grasp and handle numerical concepts and applying them is essential to execute functions in their job.