An Aviation Hospitality professional is someone who work at airlines, airports, or other businesses within the aviation or aerospace industry, such as aircraft manufacturers where they take care of the needs of the consumer.
Duties of aviation hospitality professional is mainly safety-related. Looking after the standard of customer service, Inspecting the aircraft, ensuring the safety equipment is in place and working properly are also important duties.They provide with any special needs of passengers to ensure they receive the proper care while boarding. They also perform pre take off service and resolve work-related problems when necessary. After landing, attendants assist passengers in safely deplaning the aircraft.
Students must pass with minimum qualifying marks in plus two to be eligible for admission to aviation courses.English is a mandatory subject for pursuing most courses in Aviation
Candidate with excellent communication skills in english and a minimum qualifying marks in plus two in any stream (preferably maths) are eligible for attending cabin crew job interview.A certificate/associate degree programs in flight attendant training are optional.Age limit and health and fitness are other prerequisites recruiters usually consider. Job Training are usually provided by the designated airline.
B.A/BBA/BSc in Aviation /Hospitality are the common course available in this area to be ground staff in aviation industry.Note :Diploma/Certificate in Aviation /Hospitality
Diploma/Certificate programs are also available in Aviation /Hospitality with a minimum qualification of 10+2
Graduates in any discipline are eligible for masters in Aviation and Hospitality.Duration of these courses shall be 2 years.
Candidates with graduation in any discipline or diploma in Aviation /Hospitality are eligible for 1-2 year post graduate diploma courses in this field.
Requirements for admission into a PG course in one of the top institutions to help you get an overall picture
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An aviation manager use their interpersonal and communication skills to articulate and convey ideas in their mind clearly . They also need good written communication skills as well, as they may need to write business emails, memos, create presentations, etc.
The aviation manager use their critical thinking abilities to handle complex situations and make appropriate decisions.
An aviation hospitality specialist must possess strong problem solving ability in order to find solutions to the issues that can arise in emergencies or during maintenance of the aircraft. They need to be quick in solving problems while ensuring appropriate solutions.
Aviation hospitality specialist need to have team skills and can work with other team members to provide excellent customer service and experience.
Aviation managers will have be willingness to travel as they required to travel to both national and international locations.
Aviation managers must possess technical skills and they must be proficient in working with different segments like – resource management, transportation, etc.